Stylish 10′ x 13′ Aluminum Patio Pergola with Retractable Canopy – Perfect Backyard Shade Shelter for Outdoor Parties
$765.00 USD
At Vorimal, we are dedicated to offering customers throughout the United States a shipping process that is clear, dependable, and transparent. We make every effort to deliver your order securely and within the estimated timeframe.
Shipping Destination
At this time, we only ship within the United States (US). Orders with a delivery address outside the United States cannot be processed.
Shipping Costs
We provide free shipping on every order delivered within the United States. No minimum purchase is required, and there are no additional or hidden shipping charges.
Delivery Timelines
We aim to prepare and dispatch all orders as quickly as possible. The estimated delivery period consists of two separate stages.
We deliver handbags throughout the United States.
1. Order Processing Time (Handling)
Processing Time: 1–2 business days, Monday through Friday
Order Cut-Off Time: 5:00 PM Eastern Time (ET)
Orders submitted after 5:00 PM ET, on weekends, or during public holidays will begin processing on the following business day.
2. Shipping Time (Transit)
Transit Time: 4–6 business days, Monday through Friday
Shipping Carrier: Orders are shipped through FedEx for secure and dependable delivery.
Total Estimated Delivery Time: 5–8 business days
Order Tracking
Tracking information is provided for every order. After your order has been shipped, usually within 1–2 business days, you will receive a confirmation email containing the tracking number.
You can use the provided tracking number to follow the progress of your shipment from dispatch until final delivery.
Duties and Taxes
Customers receiving orders within the United States will not be required to pay additional duties or taxes at the time of delivery. The total amount displayed during checkout is the final amount you will pay.
Lost or Delayed Packages
If your package is significantly delayed beyond the estimated delivery period, please contact our customer support team by email.
We will communicate directly with the shipping carrier to help locate your package and work toward resolving the matter as soon as possible.
Contact Us
For any questions about this Shipping Policy or the current status of your order, please contact our customer support team.
Business Information
- Vorimal
- Monday – Friday
- 9:00 AM – 5:00 PM (ET)
- +1 (000) 000-000
- support@vorimal.com
- 429 Forbes Ave, Pittsburgh, PA 15219, United States
At Vorimal, we are proud to offer high-quality handbags created for everyday use, comfort, and practicality. Customer satisfaction is important to us. If you are not fully satisfied with your purchase, we offer a clear and straightforward return process.
1. Return Window
We provide a 30-day return policy. This means you may request a return within 30 days of receiving your order. Unfortunately, if more than 30 days have passed since the delivery date, we will not be able to offer a refund or exchange.
2. Eligibility for Returns
To be accepted for a return, the item must meet the following requirements:
The item must be unused
It must be returned in its original packaging
All original tags, accessories, and inserts must be included
Proof of purchase or an order confirmation must be provided
Items that do not meet these return requirements may not be accepted or approved.
3. Return Shipping Costs
We aim to keep our return shipping terms clear and transparent for all customers.
Defective, Damaged, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please use the prepaid return label provided inside the package to send the product back to us.
Customer Remorse or Change of Mind
If you decide to return an item because you changed your mind, ordered the wrong size or color, or no longer want the product due to personal preference, you will be responsible for arranging the return shipping label and paying all return shipping costs.
Original shipping charges are non-refundable.
4. Restocking Fees
We appreciate our customers and do not charge any restocking fees for approved returns.
Restocking Fee: $0
5. How to Start a Return
Please follow the steps below to begin your return:
Step 1 — Contact Us
Email us at support@vorimal.com and include the following information:
Order Number
Reason for the return
Photos, if the item is damaged or defective
Step 2 — Receive Return Instructions
Our customer support team will review your request and reply within 24 hours with the necessary return instructions.
Step 3 — Return the Item
Securely pack the item in its original packaging and send it to the following return address:
429 Forbes Ave
Pittsburgh, PA 15219
United States
6. Refunds
Once your returned item has been received and inspected:
We will notify you whether your return has been approved
Approved refunds will be sent back to your PayPal account
Refund Processing Time
Refunds are generally processed within 7 business days after the returned product has been received, inspected, and approved by our team.
7. Exchanges
The quickest way to receive another item is to:
Return the original product
Place a new order after the return has been approved
8. Non-Returnable Items
The following products are not eligible for return:
Personalized or custom-made items
Final sale items, when clearly marked as final sale at the time of purchase
Need Help?
For questions or assistance regarding a return, please contact us at:
Email: support@vorimal.com
Business Information
- Vorimal
- Monday – Friday
- 9:00 AM – 5:00 PM (ET)
- +1 (000) 000-000
- support@vorimal.com
- 429 Forbes Ave, Pittsburgh, PA 15219, United States
Related products
