FAQS
FREQUENTLY ASKED QUESTIONS
What materials are used in Vorimal handbags?
Vorimal handbags are made from carefully chosen materials and feature durable hardware with quality finishing, providing a balanced combination of style, comfort, and practical everyday use.
How long does shipping take?
Do you offer free shipping?
Yes. We provide Free Shipping on all orders delivered within the United States.
Where do you ship?
What is your return policy?
We offer a 30-day return policy. Items must be unused, in their original packaging, and returned with all original tags and accessories.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can monitor your shipment.
What payment methods do you accept?
We currently accept secure payments through PayPal. Payment is processed securely at checkout.
When will I receive my refund?
Approved refunds are typically processed within 7 business days after your returned item has been received and inspected.
How can I contact customer support?
If you have any questions or need assistance, please contact us at support@vorimal.com. Our support team strives to respond within 24 business hours.
Business Information
- Vorimal
- Monday – Friday
- 9:00 AM – 5:00 PM (ET)
- +1 (412) 703-7134
- support@vorimal.com
- 429 Forbes Ave, Pittsburgh, PA 15219, United States