FAQS
FREQUENTLY ASKED QUESTIONS
What materials are used in Vorimal handbags?
Vorimal handbags are made from carefully chosen materials and feature durable hardware with quality finishing, providing a balanced combination of style, comfort, and practical everyday use.
How long does shipping take?
Do you offer free shipping?
Where do you ship?
What is your return policy?
We offer a 30-day return policy. Items must be unused, in their original packaging, and returned with all original tags and accessories.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can monitor your shipment.
What payment methods do you accept?
We currently accept secure payments through PayPal. Payment is processed securely at checkout.
When will I receive my refund?
Approved refunds are typically processed within 7 business days after your returned item has been received and inspected.
How can I contact customer support?
If you have any questions or need assistance, please contact us at support@vorimal.com. Our support team strives to respond within 24 business hours.
Business Information
- Vorimal
- Monday – Friday
- 9:00 AM – 5:00 PM (ET)
- +1 (412) 703-7134
- support@vorimal.com
- 429 Forbes Ave, Pittsburgh, PA 15219, United States